| Frequently asked
Questions FAQs |
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| Q1 |
If an insane person
comes to your house and behaves in an unruly manner. |
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| Q2 |
If your neighbor
is encroaching your land and putting up a wall or fence. |
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| Q3 |
In case of
tendering a fraudulent cheque or issue a cheque when there are
no funds in the account. |
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| Q4 |
If you are often
treated or harassed by nuisance Telephone calls. |
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| Q5 |
If a suspicious
character is loitering closer to your house as near an important
public place. |
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| Q6 |
If one of your
neighbors daily comes home drunk, and fights with is family
members and use obscene language causing inconveniences to other
neighbors. |
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| Q7 |
If the trees
planted closer to the boundary of the adjoining land causes
danger to the house or to the occupants of the house. |
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| Q8 |
Operation of a
Welding workshop or a Timber saw mill closer to your house is
causing the fluctuation of electricity supply and the noise is
causing noise pollution. |
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| Q9 |
If the adjoining
house or the business premises is using the radio, cassette or
loudspeaker causing inconvenience to the occupants of the house. |
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| Q10 |
Steps be taken
when buying a vehicle. |
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| Q11 |
Steps to be taken
when transferring a Gun license to any other person. |
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| Q12 |
Step to be taken
when renewing a gun license at the end of the year. |
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| Q13 |
Step to be taken
when you come across a property with out an owner. |
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| Q14 |
Step to be taken
when you come across a parcel with out an owner, |
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| Q15 |
Steps to be taken
after a Motor vehicle accident, |
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| Q16 |
Steps to be taken
when a person commits suicide by hanging. |
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| Q17 |
Steps to be taken
when you see a dead body on the road. |
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| Q18 |
If a person dies
in a vehicle while running on the road. |
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ANSWERS |
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Question No 1
If an insane person comes to your house and behaves in an
unruly manner.
i. Avoid him as
far as possible
ii. If he is a known person or a neighbor of yours, inform
his family members and make arrangements to take him safely to
his house
iii. Try to obtain the service of a Police officer ( by
dialing 15)
iv. You should always act to prevent any possible harm that
may be caused by him. If his behavior is liable to cause damage
especially to the property and if your reaction can cause any
harm you should refrain from doing so. If you feel that this
insane person is going to act in a manner that will cause you an
injury or your death, you can act for your private defense
against him although he is an insane person |
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Question No
2
If your neighbor is encroaching your
land and putting up a wall or fence
i. Take steps to discuss this matter with him and settle the
matter amicably
ii. Take steps to obtain the services of a Police Officer
iii. If no satisfactory response from above sources, consult a
lawyer and take legal action against him
iv. If this is an unauthorized construction, you may take steps
to inform the relevant Local Government Authority
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Question No
3
In case of tendering a fraudulent
cheque or issue a cheque when there are no funds in the account.
i. Take steps to discuss with him and
settle the matter
ii. Before making a complaint tender the cheque to the bank
and ascertain whether it is a dishonored cheque
iii. If the amount in the cheque is less than Rs.100,000
inform the local Police station.
iv. When dealing with this type of dishonored cheques, Police
can investigate with regard to a fraudulent act committed by the
person, but Police has no authority to recover the financial
loss from the respondent as expected by complainant. A civil
case should be instituted to recover the loss. |
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Question No
4
If you are often treated or harassed by
nuisance Telephone calls
i. Dial
1218 or 18 & complain the matter
ii. Take steps to inform the relevant Telephone Regulatory
Officer
iii. You can lodge a complaint at the police station
iv. After making the complaint to police, if the identity of
the persons who gave the call is revealed, summon the
complainant to the police station and inquire the matter |
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Question
No 5
If a suspicious character is loitering
closer to your house as near an important public place
i. Discuss this matter with neighbors
and make further inquiries about the persons
ii. Take steps to obtain the service of the Police Officer by
dialing 15
iii. Try to establish his identity if you see him again
iv. If the suspicious person has come in a vehicle or a Motor
cycle, it is important to note the registration number and the
color of the vehicle or Motor cycle |
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Question 6
If one of your neighbors daily comes
home drunk, and fights with is family members and use obscene
language causing inconveniences to other neighbors,
i. Take steps to solve this problem by
advising him through his neighbors,
through a Religious Dignitary or the Principal of the school of
the area
ii. Explain that this behavior after consuming liquor is a
serious offence
iii. There after legal action could be taken against him
through police |
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Question No.
7
If the trees
planted closer to the boundary of the adjoining land causes
danger to the house or to the occupants of the house
i. Try to discuss with them and settle the matter amicably
ii. Inform CDA
iv. If a settlement is not possible through above source,
inform the police and settle it through court of law. |
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Question No
8
Operation of a Welding workshop or a
Timber saw mill closer to your house is causing the fluctuation
of electricity supply and the noise is causing noise pollution.
i. Try to settle the matter after
discussing with the owners
ii. Inform CDA
iii. Inform the relevant police station
iv. If you fail to solve, inform court and get a court order to
remove these obstacles |
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Question No
8
Operation of a Welding workshop or a
Timber saw mill closer to your house is causing the fluctuation
of electricity supply and the noise is causing noise pollution.
i. Try to settle the matter after
discussing with the owners
ii. Inform CDA
iii. Inform the relevant police station
iv. If you fail to solve, inform court and get a court order to
remove these obstacles |
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Question No
9
If the adjoining house or the business
premises is using the radio, cassette or loudspeaker causing
inconvenience to the occupants of the house.
i. Try to settle the matter after discussing with them
ii. Take steps to make a complaint to police of the area, if
not legal action could be taken through police |
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Question No
10
Steps be taken when buying a vehicle
i. Produce the Chassis number, Engine
number, and the Registration number of the vehicle to Rescue 15 and verify those particulars
ii. When you purchase a vehicle, you should produce all
documents and register it in your name. If not, you may be
liable for any crime committed prior to
vi. In a matter of this nature relevant advices could be
obtained from Rescue 15. |
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Question No
11
Steps to be taken when transferring a
Gun license to any other person.
i. A back ground report of the person to whom the gun is
transferred should be obtained from the police station
ii. This report should be referred to Ministry of Defense for
approval |
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Question No
12
Step to be taken when renewing a gun
license at the end of the year.
i. Fill up the relevant forms and hand over them to relevant
District Secretariat (Kachcheri) together with the valid license
of the previous year. Thereafter renewal will be done on the
recommendation of the Superintendent of the Police and with the
approval of Divisional secretary
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Question No
13
Step to be taken when you come across a
property with out an owner.
i.
Inquire about the ownership of the property and hand over to the
owner if he proves ownership
ii. If you fail to trace the owner of the property hand it
over to the nearest police station and ask them to give it over
to the genuine owner or to court |
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Question No 14
Step to be taken when you come across a
parcel with out an owner,
i.
When you come across such a parcel with out an owner, if you
fail to trace the owner immediate step should be taken to inform
this to the people of the vicinity and ask them to leave the
place
ii. Thereafter this should be brought to the notice of a
Police officer or police station
iii. On receipt of such information police should rush to the
spot and remove all the people from the area if they have not
vacated
iv. If you feel that this parcel could cause any damage to the
public or to the property, steps should be taken to inform the
Bomb Disposable Squad |
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Question No 15
Steps to be taken after a Motor vehicle
accident,
i. According to
the nature of the accident if there are any injured persons
admit them to a hospital
ii. Arrangements should be made to mark the position of the
vehicles concerned and should remove them from the road to avoid
traffic block
iii. If parties concerned are not prepared for an amicable
settlement, inform the matter to the relevant police |
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Question No 16
Steps to be taken when a person commits
suicide by hanging.
i. If the
person is not dead steps should be taken immediately to remove
him to hospital
ii. If the person is dead report to
police
iii. The general public should be aware that they should not
enter the premises or rush to the place of incident until Police Officer arrives at the scene for
investigations |
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Question No 17
Steps to be taken when you see a dead
body on the road.
i. If there
are any documents relating to diagnose the sickness of the dead
person or prescriptions of medicines taken, hand them over to
authorities
ii. Steps should be taken to inform this to relevant police
station. Every citizen is bound by law to comply with this
action .People should not ignore this as if they have not seen
it |
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Question No 18
If a person dies in a vehicle while
running on the road.
i. First of all inform this to the driver
of the vehicle
ii. Thereafter arrangement should be made to produce him
before a doctor as early as possible
iii. Then if the doctor confirms the person is dead, inform
this to the nearest police station and act according to the
instructions given by police |
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